1 reviews | Active since Sept 2013
HOSPITAL PLAN - NO SPACE IN HOSPITALS DUE TO COVID - now costs are not covered
Dear Fedhealth,
My husband and I are on a hospital plan. Unfortunately 2 weeks ago my husband and I were very ill and had to seek medical attention. We went into the hospital and we were kept in the ER rooms because due to COVID there is no space in the hospital. So they couldn’t keep us in. Now we were told that we they will not be paying certain bills like the blood tests because we were not admitted. Not our fault has there is no space in hospitals due to COVID. We get shocking service from the call centre as all the staff are junior and can’t really assist. Please can someone more senior who has knowledge of the plan and what is covered and what is not, please contact me URGENTLY. I constantly call the call centre using so much airtime, which I don’t have as a pensioner.
Please can someone contact me, i have sent through all the documents and authorisation numbers i received from the hospital.
Not sure what else is required now, because no on assists.
Please can someone contact me, i have sent through all the documents and authorisation numbers i received from the hospital.
Not sure what else is required now, because no on assists.