LJ
Lynette J

1 reviews | Active since Jan 2015

12 Jul 2021, 10:45

Hospital claim not paid by Fedhealth

I have been trying for over 3 months to claim for a hospital admission which should have been covered by Fedhealth because it was an emergency admission. To date, still no joy even though I have constantly followed up, supp**** motivation letter from the doctor, etc. Extremely frustrating!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jul 2021, 10:49
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Jul 2021, 09:34
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 
 
Best Wishes

 Fedhealth