MR
Milly R
1 reviews | Active since Jan 2015
24 Jul 2015, 19:45
Hospital Authorization
We've been struggling to get Hospital Authorization for my 4 month old baby which will receive brain surgery on Monday but needs to be admitted to hospital on Sunday. After we've send through all documents requested on Friday 9h43 and several phone calls during the day I AGAIN phone them at 17h24 just to hear that the people who must make the final decision went home at 17h00 and will only be back on Monday!!!!! Now what!!???? The admission is on Sunday!
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Fedhealth Medical Scheme's replyOfficial
27 Jul 2015, 09:54Hello MillyR,
Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and a consultant will contact you as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and a consultant will contact you as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply27 Jul 2015, 09:54
Official
Hello MillyR,
Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and a consultant will contact you as soon as we have some news.
Kind Regards
The Fedhealth Online Team
Thank you for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and a consultant will contact you as soon as we have some news.
Kind Regards
The Fedhealth Online Team