Horrific Service

<p>About two months ago a medical aid sales agent Nazley Patel signed me up on Fedhealth. She told me my daughters chronic medication would be covered immediatly and the waiting period (which i was also not thrilled about )would be for a period of three months. Why a waiting period when i have been on Bankmed (Best medicla aid ever) for seven consecutive years. I spoke to their chronic department and they asked me to send an email which i did, i have made two attempts to try and get my daughters chronis medication but was turned away as it has not yet been places on chronic by Fedhealth. I had to pay cash for her medication which annoys me as i am paying a medical aid premium every month. Im ready to cancel honestly. Unhelpful, unfriendly staff who provide me with the incorrect information. </p>