SA
Sherelene A
1 reviews | Active since Jul 2011
28 Feb 2020, 11:59
Horrible Customer Care.
The website is not user friendly at all. I'm not getting responses on emails. When I try to use the online chat function my chat is terminated before I'm even able to speak to a consultant. I dont have signal where I work so I'm unable to phone in. All I need to know is information on scans and sonars when I'm not being admitted and I'm not getting any joy. I'm on the verge or cancelling because the customer service is atrocious.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
28 Feb 2020, 14:24Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's reply28 Feb 2020, 14:24
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
