RM
Rosemary M

1 reviews | Active since Feb 2013

27 May 2021, 12:04

HORRIBLE AND UNPROFFESIONAL SERVICE

Banele kept me holding for 20min only to drop the line, very disappointing not even a call back as he pulled my details on their system

This was on the 25th May till today I haven't heard anything from fedhealth

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 May 2021, 13:06
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

 Best Wishes

Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 May 2021, 13:37
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards
The Fedhealth Family

RM
Rosemary M's update27 May 2021, 14:59
Reviewer Update
Yes Gugu was very helpful thank you!