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stephen N

1 reviews | Active since Apr 2019

13 Mar 2025, 11:42

Highway *******

I previously posted here regarding fedhealth suspending my account even though I had paid the amount requested, I have just hot off of another 15 minute phone call with them trying to activate my account , so once again , I have been uncovered for more that 15 days , when we go to a doctor or pharmacy , we get sent away as our account has been suspended. I am currently reporting this company to the medical ombudsman as a more than 7000 rand installment is paid every month for nothing , I am never covered through no fault of my own . Absolutely ridiculous and pathetic .

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Mar 2025, 14:36
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth 
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stephen N's update17 Mar 2025, 11:42
Reviewer Update
Fedhealth previously told me the exact same thing and I am still waiting for a phone call