NM
Ntsoaki M

1 reviews | Active since Jun 2015

11 Apr 2024, 15:32

High Copayments a rusk to the sick

In hospital being sick for a week then a procedure needs to be done then copayment must be paid upfront .How when you in the Hospital and hoping medical aid will come through especially when you are in hospital its not a planned procedure where you can save.I feel the slogan of family is not working .I understand that it is a measure for funds not be abused but when someone is hospitilised with chronic chespain and be told sorry the is a R5000 while you sick and in pain now i must go back home with that pain .This is one of the cases where the rules are there to inconvinince the sick and not put them first with high copayments .I am really dussapointed and this just triggers even my mental health .

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 Apr 2024, 15:41
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth
NM
Ntsoaki M's update15 Apr 2024, 11:46
Reviewer Update
Thank you for coming back to me and foe the consultant that handled my case with care .