Hedhealth is Fedth: Live Chat Agents go into th Mode instead of helping clients

Item: Fedhealth Medical Scheme
Rating: 1
Author: Zan W

You deserve ZERO stars. I am getting ZERO response to the Live Chat. Cut off time and time again. What is the live chat for if you ignore clients? Then when I try to log a complaint the system does not work??!! Not impressed. Contact me for the screengrabs.

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Replies (1)

Fedhealth Medical Scheme's replyOfficial

13 Nov 2025, 09:59

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply13 Nov 2025, 09:59

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Hedhealth is Fed*****th: Live Chat Agents go into *****th Mode instead of helping clients

Hedhealth is Fedth: Live Chat Agents go into th Mode instead of helping clients