RR
Rose R

1 reviews | Active since Dec 2015

08 Oct 2020, 09:58

Heartless

My child was transferred to a hospital which apparently I'm only now being told it's out of network. I checked on their hospital list and the hospital was there. Their policy says if it's emergency you can be attended to at out of network hospital. My son, a minor was taken to that hospital after being in a car accident and now they want me to pay core payment, in times like this, I don't need this.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Oct 2020, 10:56
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Oct 2020, 15:22
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth