HAS FEDHEALTH GOT LIQUIDITY PROBLEMS OR IDIOT MANAGEMENT ??????OR BOTH

I have been in business management long enough to realize that we take our frustrations out on idiot employees when in fact it is most time s not their fault as they were either not fit for the job or their bosses have turned them into idiots by creating unfavorable environments . Either way FEDHEALTH have no excuses for their client services idiot questioning if I see a psychologist for cholesterol issues. Further they tell me my psychologist is not on their network of GP's so I had to explain that a psychologist is not a doctor . They then agreed to pay but when I queried the fact that no payment was made they told me the ICD code was wrong but it was the same as the one they paid against last year .And so the dodging of payments goes on with various other matters . ONLY MANAGEMENT CAN BE BLAMED > ARE THEY SUFFERING CASH FLOW PROBLEMS ONE WONDERS????????? .WHAT OTHER REASON FOR PAYING CLAIMS ONE YEAR AND REJECTING THE SAME THE YEAR AFTER !!!!!!!! LAST 3 YEARS THEY HAVE GONE FROM BRILLIANT TO USELESS !MANAGEMENT CHANGE ???????. Why wont supervisors call you back when you request a query to be escalated?????????? . Why wont the idiot give his name ???????/