SR
Sherwin R

1 reviews | Active since Dec 2012

15 Jun 2015, 15:19

getting a referral letter to go see my specialist

I have been a patient and have been treated by a ENT for the Past 3 years.<br> <br> need to go back to him for a check up now i need a authorization number.<br> which was never the case.<br> <br> i call the call centre they tell me i need a referral letter from a GP.<br> <br> which does not make sense, i need to go pay consulatatiion fee's to get a damn letter... go to my Specialists<br> and then pay there to which is all coming from my saving.<br> <br> does not make sense...

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Jun 2015, 15:23
Official
Hello Sherwin.reed,

Thank you for letting us know that you are not happy with the level of service you have received. We will do some investigating and a consultant will be in touch as soon as we have some news.

Kind Regards
The Fedhealth Online Team