********** and Poor customer care

I had an issue with my billing and how i have been billed, contacted their agents and they dont help you out or even hear you out, all they want to do is to instruct a person and not deal with the merits at hand.

I sent them a mail detailing my problem and issue and one of their agents calls me and she didn't even read my mail as she wanted me to tell her what my complaint was, i asked her if she read my mail which has all the details and she basically stated that she didn't read it.

Purely unprofessional service which is offered when you have and issue and i would never recommend them to anyone and basically in my case its basically theft!!!!