JN
Jacqui N

1 reviews | Active since Nov 2009

15 Nov 2023, 16:03

*********** Financial Department

I received a message on the 13th of November to say that my membership is suspended due to arrear contributions of R9144.00. After doing a recon, I found that I shortpaid with R1049 and was not acctually in arrears with R9144.00 - I immediately paid the oustanding amount of R1049, and send the POP through to the Creditors department, together with a recon early morning on the 14th. Today I sent a follow up mail since I have not heard from them and are forever on hold when trying to call. Still no feedback.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Nov 2023, 16:16
Official
Dear Member
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry. 
 
Best wishes,
Fedhealth 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Nov 2023, 14:08
Official
Dear Member

A consultant has been in contact with you and detailed feedback has been provided. 

Best wishes,
Fedhealth