FR
Frans R

1 reviews | Active since Jul 2011

05 May 2017, 13:54

Feedback

<p> </p> <p> </p> <p>Good day please note that the amount of R 611 is incorrect according to Mrs Begemann of CMS. </p> <p>Dear Mr. Roodt, </p> <p>Kindly note in response to your query below, the scheme responded as follows:</p> <p>· On the account the Scheme received on 24 March 2017, from Dr Manoussakis (a non Fedhealth specialist partner) amounting to R1, 700 for services rendered on 23 March 2017, this account was rejected as the member had no savings available. The service provider charged for the following procedure codes:</p> <p>Ø 0192 - New and established patient: Consultation/visit</p> <p>Ø 2711- Electro-encephalography</p> <p>Ø 2712- Electro-encephalography</p> <p>· Upon receipt of the CMS complaint the Scheme found that he above procedure codes forms part of the member’s treatment plan. Please refer to the attachment for the member’s detailed treatment plan.</p> <p>· The Scheme has reversed and reprocessed the above account. The Scheme will pay an amount of R1,019.80 to the member by 18 May 2017.</p> <p>· The short payment of 680.20 was due to the account being paid up to the Scheme rate.</p> <p> </p> <p>Trust that this clarifies your query below.</p> <p> </p> <p>Kind regards,</p> <p> </p>

0
Replies (5)
FR
Frans R's update05 May 2017, 14:10
Reviewer Update

logged due to slow or no feedback

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 May 2017, 09:03
Official

Thank you for your comment, we will do some investigating and a consultant will be in touch shortly.

Kind Regards
The Fedhealth Online Team

FR
Frans R's update08 May 2017, 10:14
Reviewer Update

Fedhealth will credit member with R407.92 on 11/05/2017. For payment details please refer to your statement or visit www.medscheme.co.za. Please do not reply to this smsGood day just received the following sms from Fedhealth

The payment above does not correspond to the amount agreed by CMS R 1019.80 Please confirm if seperate

FR
Frans R's update10 May 2017, 17:33
Reviewer Update

resolved thank you

FR
Frans R's update10 May 2017, 17:34
Reviewer Update

resolved thank you