Feed back after report on hello peter

After I sent a complaint on the website about how I could not get assistance from the medical aid on removing the waiting period for my daughter whom I had just added on the medical aid, I received a call on the same day from Fedhealth. Kelly told me that she was attending to my case and that she would come back to me after listening to all the telephone conversations I had with the client services at the medical aid about my complaint. and indeed she did, two days later she called me to say that the waiting period had been removed for my daughter. This made me happy and they lived up to being \the real medical aid"as they say on their slogan. It is only fair that after a complaint that has been resolved I must give feedback that I have been assisted and am a happy client who will stay with the medical aid as they keep on providing the service I need."""