FEDUP with FEDHEALTH!

Fedhealth simply enforces their terrible client service through continued LACK of service. I feel obligated to WARN any prospective Fedhealth Members of what to expect as a Member of this fund. What to Expect: A medical aid that goes 100% against their OWN Motto. They DO NOT treat Members as Family. they say "Looking for an established medical aid that treats you like family?" I would NEVER treat Family in the same way. Emails Ignored. Claim after Claim Denied, or part paid.

Forced to use certain Network Hospitals, Claims NOT paid. Emergency Medical Treatment for injuries sustained during a fall in an elderly patient, Needs to be motivated, and motivated and motivated. They have their own Unique PMB list and wont pay anything outside of what they dont list as PMB. I could go ON and ON and ON detailing 2 hour 27 minute phone calls, Email after email. Ignored claim after ignored claim, Denied Claim after denied Claim. Motivation after motivation! Unless you are in the market for a medical scheme that concentrates every effort on NOT paying claims rather than taking care of members as family, I would STEER Clear. This is MY second Horrific experience with FEDHEALTH. Sadly All the good work done by Ryan, who Dealt with the first complaint has been undone by the manner in which Fedhealth have treated my parents on a second occasion - FOR THE SAME INJURY!