kK
kelezibi K

1 reviews | Active since Jun 2016

22 Apr 2020, 08:38

Fedhelth stole my money

I cancelled my medical aid with fedhealth in June 2019 to join my employers scheme. I had a savings balance of R1805 which they refused to pay me out for and advised they would transfer to my new medical aid since November 2019. That money has still not been transferred. I also paid my medical aid in July in error and that premium is still also sitting with them for reasons only they know.

They were are great medical aid but their current service is disgusting and uncalled for.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Apr 2020, 09:29
Official
Thank you so much for your review we will be in touch shortly.

Best Wishes
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply23 Apr 2020, 10:57
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Best Wishes
The Fedhealth Online Team