FEDHEALTH'S UGLY SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fedhealth contacted me last week to submit a medical form which I emailed them last week friday for my authorisation. Since then I tried to contact them several times to follow up. I was promised to be called back by this other lady who is handling my case. Up to now no one has come back to me and I'm wondering. Calling them is a lot of money and on top of that Im not getting assistance. I requested for authorisation on 27 October 2020 and until now I'm being pushed around. I have sent all documents they wanted but nothing. Do we have to suffer like this yet debiting money from our bank accounts is so easy for them. We need to do something about this . This is the worst Scheme. bad service.