RR
Richardt R

1 reviews | Active since Mar 2017

15 Jul 2021, 00:01

Fedhealth worst clients service

I have been struggling to get a response from Fedhealth since 24th of June. I have sent three (3) emails to them with no response.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Jul 2021, 08:38
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth
RR
Richardt R's update17 Jul 2021, 16:06
Reviewer Update
So, it's two days later, and still not even an email updating me on the progress. Just a public reply here. Just so that you know, I need to arrange weeks in advance for leave, and you are taking your time. But end of the month when it comes to payment, there is absolutely no holdup?? This is the first time I'm trying, read that again, trying, to use my medical aid for something like this since I joined almost a year ago. Pathetic. I'm deeply disappointed.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply19 Jul 2021, 09:36
Official
Dear Member, a detailed email has been sent to you.

Best Wishes

Fedhealth