LT
Lauren T

1 reviews | Active since Apr 2019

02 Feb 2021, 01:24

FEDHEALTH WITHDRAW FUNDS EVEN WHEN MEMBERSHIP IS CANCELED

I have not been a member at Fedhealth for over a year and they continue to withdraw DEMAND PAYMENT from my bank account without a Debit Order Authority, for my "Vault Payments" even after I have sent numerous emails advising that my membership has been canceled. SHOCKING SERVICE !!!!!!!! I have just had another R350 withdrawn from my account after almost 18 months of not being a member!

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Feb 2021, 12:29
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth