EJ
Elize J
1 reviews | Active since Jul 2013
08 Aug 2023, 16:11
Fedhealth will forsake you when you need them the most
If you want a medical aid that doesn’t respond to e-mails that they promise to respond to within 24-48 hours ,if you want a Medical aid that doesn’t inform you that you went to a non DSP hospital ,because they were removed within the last 5 years that you were there and now you have a massive co-payment,if you want a medical aid that pays an amount equivelant to your 1 months’ premium of your R20 000 hospital account and has not re-processed your claims that went from your savings in 2 months and asks you for something else everytime you phone to follow up – then you should join Fedhealth . They will forsake you when you need them the most .
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Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
08 Aug 2023, 16:41Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply08 Aug 2023, 16:41
Official
Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry.
Best wishes,
Fedhealth
EJ
Elize J's updateReviewer Update
11 Aug 2023, 13:20Very automated response probably sent on each and every complaint ,because up until now ,I have not been contacted.
EJ
Elize J's update11 Aug 2023, 13:20
Reviewer Update
Very automated response probably sent on each and every complaint ,because up until now ,I have not been contacted.
