Fedhealth VVM

<p>Good day,</p> <p> </p> <p>I have cancelled my medical aid with fedhealth then there was an amount outstanding that needed to be paid be me.</p> <p> </p> <p>I was handed over to VVM, I have been struggling for nearly a year now to get that amount settled as I receive different outstanding amount messages and everytime I phone or send an email the amounts does not correspond with the payments that was made or now payments was allocated.</p> <p> </p> <p>I am not going to pay for all the intrest of the attorneys as they don't even know themselves what are going on on my account. I phoned VVM this morning and the lady said she has an headache?? That has nothing to do with me I expect her to assist me with my account and help me to allocate all the payments that was made.</p> <p> </p> <p>How can I settle an account if I am not sure what the outstanding amount is?</p> <p> </p> <p>I hope someone can assist me in this matter as I don't know what to do anymore. I want the unneccassary intrest to be removed and I want an amount so that I can settle this account.</p> <p> </p> <p>Regards</p> <p> </p> <p>Jacoline</p>