AE
Alison E
1 reviews | Active since Feb 2013
12 Mar 2021, 10:07
Fedhealth - uncaring and inequitable.
I have repeatedly, since November 2020, tried to get onto the Fedhealth Weight Loss Program that they offered members. Because I live outside of the urban sprawl they just couldn't care less and therefore the weight loss program is not available to me. Where is the equity? Where is the fairness. I pay my membership like everyone else. I have called, emailed, tweeted and all I get is empty promises and no action. Fedhealth do not care about members who do not fit the 'box' of being in an urban area
Helpful (0)
Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
15 Mar 2021, 16:26Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply15 Mar 2021, 16:26
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
18 Mar 2021, 12:18Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply18 Mar 2021, 12:18
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
