sL
sune L
1 reviews | Active since Aug 2012
02 May 2025, 08:37
Fedhealth Unavailable????
i am trying to get hold of Fedhealth regarding a claim but your phone line says i hve reached you out f office hours 8:30 am on a friday morning and the oline chat is also ofline???????? my claim from lancet was only paid partially because i didnt have enough funds in my wallet, can i please transfer funds and then you settle the outstanding baance please? claim number ***
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
02 May 2025, 11:12Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Our Customer Call Centre hours are as follows:
Our Customer Call Centre hours are as follows:
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00
Friday: 09:00 - 17:00
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply02 May 2025, 11:12
Official
Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Our Customer Call Centre hours are as follows:
Our Customer Call Centre hours are as follows:
Monday to Thursday: 08:30 – 17:00
Friday: 09:00 - 17:00
Friday: 09:00 - 17:00
Best wishes,
Fedhealth
Fedhealth Medical Scheme's replyOfficial
02 May 2025, 11:15Dear Member,
As per our records, you have been in contact with client services who has assisted you with the abovementioned claim.
Best wishes,
Fedhealth
As per our records, you have been in contact with client services who has assisted you with the abovementioned claim.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply02 May 2025, 11:15
Official
Dear Member,
As per our records, you have been in contact with client services who has assisted you with the abovementioned claim.
Best wishes,
Fedhealth
As per our records, you have been in contact with client services who has assisted you with the abovementioned claim.
Best wishes,
Fedhealth