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jakesvanzyl J

1 reviews | Active since May 2016

11 Nov 2019, 13:45

Fedhealth threatening and not reading mails, they just dont care

This is the worst medical scheme ever. You cancel, pay your last installment. you advise them that you dont have anymore money because of personal difficulties, still they want another months installment....haven't received a contract nothing, all done telephonically.

Worst is, i spoke to a lady at Fed health, she advised me its fine, just make the last payment for October and state on mail to cancel from end of October because of personal issues. still i get threats of they will reverse all claims etc. next step will be consumer protection act.

Never join this company telephonically never! you think you have a medical aid, meantime its only a hospital plan with stupid things like wallets etc.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 Nov 2019, 14:05
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Nov 2019, 09:48
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 

Kind Regards
The Fedhealth Online Team