AH
Anro H

1 reviews | Active since Nov 2019

14 Feb 2022, 14:40

FedHealth = Terrible

Since my last review you have failed to cancel this plan and still debit my account. This company will just cost you money in fees to reverse debit orders they are not authorized to take anymore. The funniest part is now sending me SMS's saying catch up on payment or paid claims will be reversed. You uneducated bunch have not paid a single cent! You still owe me money which you still have not paid which was left in the Medivault. Utterly despicable and useless.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Feb 2022, 15:06
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Feb 2022, 08:39
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,

AH
Anro H's update15 Feb 2022, 13:14
Reviewer Update
I have said on more than one occasion that I will no longer accept calls from your company. Reason being is that those recordings are not made available to me and various inaccurate claims and information is provided. You have my email address. Send me an email so I have records to use should this not be resolved.