NM
Nanda M

1 reviews | Active since Mar 2015

02 Mar 2015, 12:44

Fedhealth takes months to finalise membership

4 feb 2015 - app**** for medical aid with venesse through online.<br> 24 Feb 2015 - Requested my passport copy as urgent request for processing.<br> 02 march 2015 - No form of communication or confirmation.<br> <br> Does the process of confirmation takes that long .? A month?<br> <br> I assume Fedhealth need some push back or inform to-be clients in advance, so we can try with another medical-aid which have a proper communication system in place.<br> <br>

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Mar 2015, 13:12
Official
Hello nan9,

Thank you so much for taking the time to let us know that you are not entirely happy with the level of service you have received. We will do some investigating and get back to you as soon as we have some news.

Kind Regards
The Fedhealth Online Team