NB
Natasha B

1 reviews | Active since Oct 2019

28 Sept 2022, 11:27

Fedhealth takes money that doesn't belong to them

Fedhealth Medical Aid Speaking of ***** you keep taking a debit order off my account that you have no right in taking as it is not owed to you and besides the fact that numerous emails have been sent to you with all proof of payments and supporting documents yet you keep taking the debit order and I keep having to reverse it. I have again at the beginning of the month tried to resolve this to no avail I am yet to get any feedback from you so now I will resort to social media and see if that might get a reaction out of you since this has been going on since October 2020 imagine. on the 5h of September I spoke to Kamohelo with reference 05022q8BFT6 and guaranteed come the 1st of October that debit order will go off and it will cost me money again. I should bill you for all the bank charges you have cost me. and now I will be going on every other platform I can find as well as Hello Peter to post the same message

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply28 Sept 2022, 12:26
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth