Fedhealth - still *****, still *****

Handed over due to Fedhealths incompetence So I placed a complaint on here and said that Fedhealth is *****, they called me, appologised, said the mistake was their fault they promise to rectify it and process the claim, this was mid October, here we are going into November and I have been handed over for debt collection - because of a claim that Fedhealth was due to have paid in February (the lady even admitted it was ridiculous on their side that it had to be reprocessed so many times) - just pay the damn account - so that I dont have to deal with you anymore