Fedhealth ...............PATHETIC

Im not sure if others have had the same experience but their service and claims processing has gone from excellant to absolutely shocking . They have this so called chat line where the operator disapears when there is a complaint or complex query . If you are lucky they give a curt response . Getting claims figures where they simply ignore claims when your threashold is about to be reached seems common practice so that they dont have to pay claims .Trying to get hold of their CEO is also impossible as they hide him from the complaints . Yesterday someone called Claire came onto a month old chat apologizing for taking so long but they have had an influx of "tickets" my response was an apt " im not surprised. Even a complaint to the OMbud has had no response ........no doubt they hide their complaints officer as well.

Will never recomend this mob again .......even my GP has pulled out of their network........i wonder why?