JS
Jos S

1 reviews | Active since Feb 2019

24 Nov 2020, 12:14

FEDHEALTH NO JOY

I have been trying for 3 weeks now to get to a doctor that is myfed registered in my area. They sent lists, of doctors that are no longer on the list, doctors who would not see me because they are not contracted for myfed, and doctors listed that are not from this area. When I raise any query, by chat or mail or phone, they promise to send info in 5 days, but they either dont, or they send the wrong lists again. I fear if we have an emergency and we have to rely on FEDHEALTH

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Nov 2020, 14:36
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth
 
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Nov 2020, 15:46
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth