SM
Sindile M

1 reviews | Active since Jan 2021

11 Jan 2021, 16:19

Fedhealth Medivault

Fedhealth Medivault is a ****. After having paid directly to close the medivault account and receiving confirmation from a consultant that I do not owe, months after debit orders stopped. I then went back and asked what is happening only to be told that I owe R1900 which is not reflected anywhere in my last statement. Besides, between what I used on my wallet, past debits and direct payments into the vault...it just does not add up. You end up paying for what Bonitas members are paying without the stress of having to constantly check if you are getting **********.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2021, 09:40
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth