ZM
Zinzi M

1 reviews | Active since Aug 2023

10 Mar 2025, 02:59

Fedhealth medical scheme sells false servise.

This medical scheme is a ****.I did a qoute and was called the lady who was opening the medical aid for me **** to me over the phone and Made me sign over the phone the contract that she was explaining to me and explaining lies. I told her from the get go I wanted a medical aid that will allow me to give birth in a private hospital as I am planning to conceive in the next 2months she told me That one will do and when I read the contract after the call that's a lie the contract does not allow that in fact its more like a emergency plan what the hell for R1400 for emergency plan.I wrote her email asking her to cancel it giving her the reasons she did not care to even respond or give me a a call.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Mar 2025, 09:15
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth 
ZM
Zinzi M's update10 Mar 2025, 22:30
Reviewer Update
No one called me I am available daily between 8am and 9 am.