FP
Fiona P

1 reviews | Active since Nov 2021

09 Nov 2021, 10:52

Fedhealth Medical Scheme

My dealings with Fedhealth has been rather stormy but the fact that my COMPLAINTS have been escalated. and of late allow that a human actually deal with the problem. Woman in South Africa were not allow pensions until 1984. The ex-husbands had to deal with medical AID and Pensions. Companies where I worked allow assisted Medical aid for myself . Some even had an attending doctor. With dentist visit, every six months. gynecologists' annually . (no we will not touch the bladder). " Visicare" .helps to allow the brain and bladder to communicate. Full price . You do not allow me to pay it over 3 month. (Bank will not give me a loan. But the medical aid does not assist . I have keloid skin. Eye tests and the wearing of glasses (since I was six years old.) Blood tests -- right medicine . once every six month ( This is declared in the application. When one medical Aid takes over your medical Aid. Day to day fallen on the floor. I have to pay before I leave the practice. The he Government Grant to allow me to eat vanishes in one second . The Card machine. So when you are over 65 years of age and manage to find stipend words you might be able to manage the medical expenses once every three months if you have a credit card. Then I decided to to find the CEO Jerome YATTS. Webenaar Joy ! they escalated my anger. I can not have medical assistance. Because I have worked for 53 years and paid tax paid VAT and Big business starts to suck the old age pensioners. The practices now out source the account non-payments, then the threats occur . We will hand you over to the courts.. Well the fact that you have down sized for the 10th Time .. . not much left to ATTACH. I then got the lady who seemed too good to be true. yes I pay the balance over 10 month . It is a relief to not have continuous threats. (Never before) .I am a woman and I am Fiona and I have had the problems . Fedhealth accepted me from TOPMED who took over from PHAROS. no I am not a number . The other problem is that the person on the other end of the telephone line can not converse and the call is lost as I am being transferred. I am English and the person on the end is not. How is your equipment (it is *******. )

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Nov 2021, 11:09
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth



Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Nov 2021, 13:13
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family