Fedhealth Medical Scheme

I am obliged to contact Fedhealth via the hellopeter platform. Due to the fact that their telephone system is hugely user unfriendly. They furthermore do not react to my calls and/or e-mails at all. Neither do they react to calls/reports from my pharmacy, general practitioner or specialist. By complaining with hellopeter is the only real way that I get them to take notice of myself and my huge/massive unhappiness, anger and bitterness. An outrages situation.

I am the only beneficiary on my aid with Fedhealth. My monthly subscription is close to R5,000. Besides that, I have to pay another R2,500 per month to the chemist to obtain my monthly chronic meds. So, we are looking at approx. R7,500 per month. I am 72 and a pensioner. My children help me to pay this "medical aid" each month. They are likewise extremely unhappy and can hardly afford the help.

I furthermore own Amplats almost R8,000 because Fedhealth have rejected all blood tests/pathology over the last year. These were obviously requested by a medical doctor which they apparently regard as stupid...? I holistically regard all of this as nothing else than bullying and even them trying their best to "work me out" and getting me to leave Fedhealth. I am so desperate that I can almost strangle !! Certainly EXTREMELY happy with the absolute situation. I experience that I am being misused and maltreated.

What can I do?? I have been advised to contact Carte Blanch or to take this to a lawyer. Maybe I should as I have been offered legal aid. Sorry to say...but I CANNOT ADVISE OR RECOMMEND ANYONE TO JOIN OR TO OPT FOR FEDHEALTH... EE Vosloo