1 reviews | Active since Jul 2017
Fedhealth Medical AId Scheme - taking your monies without proper prior consent !
This follows an application earlier at the end of June-2018 , but had a "million" exclusions of which I was not happy with. Therefore I did not sign and accept the final membership and / or final debit order authorization for deduction of membership premiums. Hence , they went ahead and deducted the amount or R3 045 off my bank account on 1-August-2018. I DO NOT ACCEPT THE MEMBERSHIP DUE TO THE NUMBER OF EXCLUSIONS ! LET'S GET IT CLEAR ! Even issued me with a membership no. ********** 5259 [MI ********** 90] and take it that you are happy with the outcome of their board decisions of a "million" exclusions and late joiner penalties !
I now sit with the scenario where 3 other medical aids did exactly the same - with the result of NO more funds in my bank account for the rest of the month.
This is unacceptable - when can I expect the monies to be refunded to my account so that I can continue as normal for the rest of the month ? I am very dissatisfied with the way medical aids work as they force you to sign off your debit order details even though your membership is still not approved or you as prospective member have not given permission even AFTER the board's decision to exclude a "million" conditions from your membership. It just gets taken that you as prospective member accepts whatever the medical aid decides ! This is WRONG ! I also have the intention of laying complaints with the CMS , Consumer Council and maybe legal action in this regard. When and how fast can I get refunded for this debit order ? I have NO intention accepting membership after the "million" exclusions , etc. etc. I am without living funds for the rest of the month due to this !! I hope you understand the situation !
PEOPLE - PLEASE BE CAREFULL WHAT YOU SIGN - GIVING YOUR BANKING DETAILS ON AN APPLICATION FORM MEANS THEY HAVE THE RIGHT TO JUST DEBIT YOUR ACCOUNT AND RECOVER THE SUBS , IRRESPECTIVE OF THEIR OUTCOMES ! COUGH UP AND PAY !
Will be laying charges AND complaints at the CMS and Consumer Council.
My contact details :- Andre Pretorius , (076) ********** , **********
Thank you so much for your comment we will do some investigating and get back to you once we have a result.
Kind Regards
The Fedhealth Online Team.
Thank you so much for your comment we will do some investigating and get back to you once we have a result.
Kind Regards
The Fedhealth Online Team.
