Fedhealth medical aid pathetic service

Item: Fedhealth Medical Scheme
Rating: 1
Author: Grahame B

After years of being with Fedhealth, we have decided to change medical aid as the service from Fedhealth is pathetic to say the least. I cancelled the membership on 4th may due to the public holidays but to date they have refused to accept the cancellation. I requested a number of times during this month for them to cancel as of the 1st May but due to their total incompetence this has still not happened. Absolutely shocking and pathetic service 😤

Helpful (0)

Replies (3)

Fedhealth Medical Scheme's replyOfficial

22 May 2025, 12:48

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply22 May 2025, 12:48

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Grahame B's updateReviewer Update

22 May 2025, 12:54

I'm not impressed at all. I'll believe it when it happens.

Grahame B's update22 May 2025, 12:54

Reviewer Update

I'm not impressed at all. I'll believe it when it happens.

Grahame B's updateReviewer Update

22 May 2025, 12:55

Please don't get on of your useless consultants to call or reply. We have really had enough.

Grahame B's update22 May 2025, 12:55

Reviewer Update

Please don't get on of your useless consultants to call or reply. We have really had enough.