EJ
Emidio J

1 reviews | Active since May 2016

26 May 2017, 11:28

fedhealth medical aid -incorrect depletion of savings - no refund

<p>On Maxima Basis they say that they pay out of hospital benifit (for approved optometrists)</p> <p>one consultation every 2 years to the optometrist + lenses + R182 for frames. the extra cost of frames is from your savings account. (this is per beneficiary.</p> <p> </p> <p>So I asked for a list of approved optometrists, which they sent. I then took my 2 kids for glasses to the optometrist on the list.</p> <p>The medical aid paid all cost from my savings account. The reason for this is given as: 1 The optometrist is not approved</p> <p> 2 the cost of glasses comes from your savings.</p> <p>So what do you call this? Misleading the consumer?? *****ing your money WHat??</p>

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply26 May 2017, 12:30
Official

Thank you for your comment, we are currently investigating your query and will revert shortly.

Kind Regards
The Fedhealth Online Team