FedHealth lets you down

Item: Fedhealth Medical Scheme
Rating: 1
Author: Juane G

Hi FedHealth. I am unable to activate funds on the app due to an “error”. This is the 3rd time this year. I am also completely unable to log in online. I am unable to reach an agent. This sucks and you need to do better. For a medical aid that so greatly relies on the customer being able to manage through the app your app doesn’t word ALOT. Cancelling membership

Helpful (0)

Replies (1)

Fedhealth Medical Scheme's replyOfficial

05 Dec 2025, 08:50

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply05 Dec 2025, 08:50

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth