Fedhealth keeps members on a string whe it comes to refunds.

My wife was recently hospitalised. Her doctor is contracted out so we paid him directly and claimed from Fedhealth. The claim was submitted on 1 September 2021 and apparently processed by Fedhealth on 6 September. I received an SMS from Fedhealth to say payment would be made within 3 days of 15 September. To date 22 September no payment has been received. The amount is substantial. I note that payments to pharmacies like Dischem are made within days of purchase so why should Fedhealth members who have less resources have to wait so long for a refund????