MB
Marisa B
1 reviews | Active since Oct 2017
18 Aug 2022, 19:18
FEDHEALTH I.T. DEPT ***********
FEDHEALTH I.T. DEPT IS JUST PLAIN ***********. YOU CANNOT VIEW CLAIMS OLDER THAN 90 DAYS BECAUSE THE CUSTOM DATE RANGE DOES NOT WORK AND THEN WHEN YOU EMAIL THEM TO NOTIFY THE ERROR YOUR EMAIL GETS RETURNED WITH MAILBOX FULL. Who has Fedhealth outsourced their I.T. to? It's terrible.
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
18 Aug 2022, 21:51Dear Marisa Byliefeldt,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply18 Aug 2022, 21:51
Official
Dear Marisa Byliefeldt,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's replyOfficial
19 Aug 2022, 10:26Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
Fedhealth Medical Scheme's reply19 Aug 2022, 10:26
Official
Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,