EB
Elsie B

1 reviews | Active since Jun 2015

14 Jun 2015, 11:22

Fedhealth is waiting for me to die...

I was diagnosed with a very severe sleep apnea in March 2015. This causes severe debilitating pressure build up in my brain that causes extreme pain and oxygen deprivation that if left untreated damages my brain. This results in painful Lumbar Punch procedrues to alleviate the pressure build up. I was prescribed a sleep apnea machine that will alleviate the pressure build up and restore oxygen levels in my body. But Fedhealth refuses to process the claim or give me any valid reason as to why this claim has not been completed in the 4 months that I have been waiting. Several doctors have since then motivated the importance of this machine to the medical aid but to no avail. Their refusal to process this claim has caused my health to deteriorate at an exponential speed. I have since been hospitalised more than 5 times. The longer I have to wait the more serious the symptoms become and the intervals in wich I have to get lumbar punches are becoming more frequent. I find it hard to bounce back even from that. Eventually it wil cause permanent brain damage, blindness and even death. I am beginning to think that Fedhealth does not care if I end up disabled due to brain damage or even die

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Jun 2015, 09:56
Official
Hello Elsie.Benadie,

Thank you so much for taking the time to let us know that you are not entirely happy with the level of service you have received. Please allow us some time to look into your query and we will be in touch as soon as we have a result.

Kind Regards
The Fedhealth Online Team