Fedhealth!!!! Is this how you treat your customers????????????

I was recently admitted to Garden City Hospital (6-7 months into my medical aid). I had what we assume was a seizure and was treated as such at the hospital. I was stabilised at Olivedale and admitted to Garden City high care. On night 1 / Day 2 of my stay, I was very rudely called by a Fedhealth consultant, telling me I had better leave the hospital as I am under investigation for "non-disclosure". Fedhealth wanted me to sign an ROT, thus meaning that I will be liable for all bills according to the act. The amazing manager at Garden City spoke with Fedhealth, explained that Dr needed me in the hospital for investigation, but Fedhealth proceeded to let me know this is at my risk. Dr very kindly discharged me due to this and gave me medication to manage " should any other collapses/seizures" recur. Fedhealth as they have their full right to do a non-disclosure investigation, for lack of a better term, is USELESS. I have been waiting for well over a month for them to get their act together. The underwriters have received my Medical background from 2017 right up until 2025 with ZERO evidence of epilepsy in my history. Because there is none, and STILL they are not doing anything about it, because my treating doctor at Garden City NATURALLY would use the diagnosis code for epilepsy, as that is what I was admitted for investigation for. I have now started receiving calls, emails and bills for things that Fedhealth are liable to pay. I have called SO many times to follow up, but they pretty much throw the ball back at you and make you, as the client, follow up with the doctors like you are some common ********, or you are liable for the bills. My account is UP TO DATE, and I continue to pay Fedhealth every month, but the service is disgusting. If they are not able to resolve this, as I have done nothing wrong, I will be reporting them to the medical ombudsman. My broker advised me that I'd be covered if I were to lose a limb. And no! I am not on a cheap, small, silly package! I NEED RESOLUTION!!!! Amanda Lee Green Medical Aid Number ***