TK
Thandeka K
1 reviews | Active since Jan 2020
23 Apr 2023, 11:48
Fedhealth is not the best medical aid.
I complained about Fedhealth last week and they promised to call me and they didn't keep their promise!!
Helpful (0)
Replies (6)0
Replies (6)
Fedhealth Medical Scheme's replyOfficial
23 Apr 2023, 12:03Dear Thandeka KaMvuleni,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply23 Apr 2023, 12:03
Official
Dear Thandeka KaMvuleni,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
TK
Thandeka K's updateReviewer Update
25 Apr 2023, 08:17I am still waiting for your call till today. 😡
TK
Thandeka K's update25 Apr 2023, 08:17
Reviewer Update
I am still waiting for your call till today. 😡
Fedhealth Medical Scheme's replyOfficial
25 Apr 2023, 09:21Dear Thandeka,
The scheme has attempted to contact you on the provided contact number with no success.
Please contact the scheme on ***.
The scheme has attempted to contact you on the provided contact number with no success.
Please contact the scheme on ***.
Fedhealth Medical Scheme's reply25 Apr 2023, 09:21
Official
Dear Thandeka,
The scheme has attempted to contact you on the provided contact number with no success.
Please contact the scheme on ***.
The scheme has attempted to contact you on the provided contact number with no success.
Please contact the scheme on ***.
TK
Thandeka K's updateReviewer Update
26 Apr 2023, 14:06Hi i tried phoning the call centre but they can't connect me with Amore Meyer. Please phone me again. 🙏
TK
Thandeka K's update26 Apr 2023, 14:06
Reviewer Update
Hi i tried phoning the call centre but they can't connect me with Amore Meyer. Please phone me again. 🙏
TK
Thandeka K's updateReviewer Update
28 Apr 2023, 10:02I am still struggling to get hold of the person who tried to call me, please phone me again. I am available
TK
Thandeka K's update28 Apr 2023, 10:02
Reviewer Update
I am still struggling to get hold of the person who tried to call me, please phone me again. I am available
TK
Thandeka K's updateReviewer Update
28 Apr 2023, 10:02I've called the call centre twice already
TK
Thandeka K's update28 Apr 2023, 10:02
Reviewer Update
I've called the call centre twice already