Fedhealth is family for me and my son:-)

<p>When I joined this medical aid I was treading on uncharted waters and I am glad that I did. When an unforseen incident happened to my son who was 3 months old then Fedhealth became family and did not hesitate to pay out for his treatment. When my membership was was less than 3 months Fedhealth did not read out clauses and confusing jargons so that they dont help pay out my hospital stay and treatment.</p> <p> </p> <p>From the call centre agents to their authorisations department to accounts, everyone is s****ed and seems passionate about what their doing. They respond to me timeously and update me with every activity regarding my account. When feedback takes longer than it should there is always the next person to save the day which reflects true team work as I never hear anyone pass the buck, whomever I reach always takes ownership.</p> <p> </p> <p>I don't know how you do it but please continue and do better for your other clients.</p> <p> </p> <p>THANK YOU THANK YOU THANK YOU!!! MHWAAA!</p>