Fedhealth is compromising the health of a 3 month old infant due to administration, disgusting!!

This will be the second review of Fedhealth since the birth of our baby. We missed the 30 day deadline to fill in the birth form for Fedhealth by 2 days, 2 days? Subject to that, 30 screaming matches over the phone and numerous emails with zero communication from any fedhealth decision maker, just agents with now power, we finally get a certificate of cover dating to a month AFTER his birth.

We take it on the chin and get on with it, no no no, fedhealth reject EVERY single claim, suspends the medical aid. This is due to some R900 amount that we authorized them to take. We pay it, think lets just move on. Again fat joke to fedhealth medical aid suspended, claims rejected. Zero communication from Fedhealth decision makers, same old call centre agents doin NOTHING.

You are a DISGRACE, useless abysmal, pathetic. You care ZERO for your customers and no wonder everybody uses Discovery as you are running a sideshow not a medical aid. I am now taking this to the ombudsman and the media if it is not solved by tomorrow.

You are compromising the health of my infant child, you should be ashamed of yourselves, you are barbarians, not people with a heart and soul.