PH
Peter H
1 reviews | Active since Feb 2015
18 May 2023, 16:36
Fedhealth horrific lack of service yet again
Fedhealth do not deserve a 1 star rating. Following my last complaint they promised a response on Hello Peter for lip service only - I never got the response. Further, after quoting their scheme rules included a prescriptive 30 day physio cover following surgery they did not even honour the physio, in breach of their scheme rules. This organistaion should be litigated against in court.
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Fedhealth Medical Scheme's replyOfficial
18 May 2023, 21:02Dear Peter,
Your complaint dated 11/05/2023 is still under investigation by the scheme therefore, the above complaint will be closed as a duplicate enquiry.
A response has been issued to you on some of the content of your complaint which has been resolved.
Other claims and authorisations are still under investigation and a response will be provided to you on the outcome as soon as possible.
Best wishes,
Fedhealth Medical Scheme
Your complaint dated 11/05/2023 is still under investigation by the scheme therefore, the above complaint will be closed as a duplicate enquiry.
A response has been issued to you on some of the content of your complaint which has been resolved.
Other claims and authorisations are still under investigation and a response will be provided to you on the outcome as soon as possible.
Best wishes,
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 May 2023, 21:02
Official
Dear Peter,
Your complaint dated 11/05/2023 is still under investigation by the scheme therefore, the above complaint will be closed as a duplicate enquiry.
A response has been issued to you on some of the content of your complaint which has been resolved.
Other claims and authorisations are still under investigation and a response will be provided to you on the outcome as soon as possible.
Best wishes,
Fedhealth Medical Scheme
Your complaint dated 11/05/2023 is still under investigation by the scheme therefore, the above complaint will be closed as a duplicate enquiry.
A response has been issued to you on some of the content of your complaint which has been resolved.
Other claims and authorisations are still under investigation and a response will be provided to you on the outcome as soon as possible.
Best wishes,
Fedhealth Medical Scheme