Fedhealth has made my life a misery

This scheme does not even deserve half a star. If you have a child diagnosed with a serious illness, admitted in hospital where the admission itself was declined, choose Fedhealth. If you would like to cry for 2 months claiming the 30k that you borrowed to get your child treated, choose Fedhealth. If you would love to experience every claim of yours getting rejected despite ongoing motivation from your neurologist,stressing the severity of the situation, Fedhealth will certainly provide that. If you are keen to know how they expect your 2 year old to undergo an MRI without paying the hospital or anaesthesist, they will certainly show you how they do it. Fedhealth will leave you completely stressed, typing out a message like this at 3am because the stress that Fedhealth has caused me over the past 2 months, the tears that I've cried, over and beyond my son's diagnosis, will forever leave an emotional scar. The embarrassment of borrowing cash to pay the hospital upfront, the embarrassment of hearing relatives ask 'why are you not on medical aid'.. The calling and pleading for a service that I have been paying for.. My son now needs an AFO. I've sent through all the motivation but I'm so certain that even that will be declined. I have just one message to you.. FEDHEALTH HAS WENT OVER AND BEYOND MAKING MY LIFE A MISERY. THE DAY FEDHEALTH TOOK OVER TOPMED WAS THE DAY MY LIFE TURNED UPSIDE DOWN. YOU CAUSED THIS MOTHER MUCH MORE PAIN THAN DEALING WITH MY SON'S DIAGNOSIS. YOU DISGUST ME.