FP
Frank P

1 reviews | Active since Mar 2015

02 Mar 2016, 09:15

FEDHEALTH harassing non-member

Hallo<br> <br> Fedhealth keeps sending me SMS's with regards to claims and payments, but I am not a member and have no interest in their admin. I have taken it up with the call center on numerous occasions but they don't stop harassing me and state they cant prevent the SMS from being sent to an incorrect number.<br> <br> What must i do now ?<br> <br> Frank

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Mar 2016, 09:37
Official
Hello Frank du Plessis,

Dear Fedhealth family member, we appreciate your feedback and are sorry to hear that you had an unpleasant experience. Please note that we will do everything in our power to get to the bottom of this and get in touch with you. Your membership experience matters to us.

Kind Regards
The Fedhealth Online Team